The Proper Blog

Insights on finance automation, approval workflows, and financial operations for growing businesses.

A complex workflow diagram dissolving into a simple exceptions queue

Reza Sanaie · Mar 2, 2026 · 8 min read

The End of the Workflow

AI agents don't eliminate workflows. They eliminate the need for humans to execute them. Here's what enterprise software looks like when the operator becomes the supervisor.

A dense cockpit of controls fading into a clean monitoring station

Reza Sanaie · Feb 23, 2026 · 8 min read

From Control Surface to Trust Surface

The barrier to agent-driven enterprise software isn't capability. It's trust. And trust is an engineering problem, not a marketing one.

Complex dashboard dissolving into a simple interface

Reza Sanaie · Feb 17, 2026 · 4 min read

Nobody Wants to Use Your Software (And That's the Point)

80% of features in the average enterprise application are rarely or never used. That's not a training problem - it's a design problem. AI agents are about to change the entire equation.